Return & Refund Policy

Thanks for shopping with us.

If you are not entirely satisfied with your purchase, we’re here to help!

We offer exchange only within 30 days of receiving your order. To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Cost of return shipping is the responsibility of the customer.

To initiate an exchange, please email us at info@twunsw.org.au. Please include your order number or proof of purchase.